Returns Policy

  • Contact us to arrange for any returns.
  • A copy of the invoice will need to be included with the return.
  • No Returns on parts less then $20.00 (not including shipping).
  • There is a 20% restocking fee charged against all returned parts.
  • Parts must be resaleable and in the original packaging.
  • We cannot take back used parts.
  • We cannot take back installed or tried parts.
  • Electrical and Fuel system parts are not returnable.
  • We do reserve the right to refuse and return any parts we find have been installed, are used or do not meet the above criteria.
  • Return request need to be within 15 days of receipt.

Cancellation Policy

  • An order or a portion of an order may be cancelled up until the time it is shipped and no longer in our possession.
  • Cancelled Items that have been shipped from the manufacture but not yet received by Tony Graham Toyota may be subject to a 20% Restocking Charge. 
  • If the cancelled part was special ordered from the manufacturer a return fee of 20% may apply.